Help: Delivery status

What is my delivery status?

You will receive order status each time it changes. Moreover, you are allowed to track order status in your profile (only logged in users).

New - We received your order.
Awaiting payment – Your order will be dispatched after we receive payment
Payment confirmed – We have received payment. Your order has been positively verified and dispatched
Cancelled – Your order has been cancelled due to lack of payment.

How can I obtain information whether my delivery has been fulfilled?

Status Confirmed status denotes that the order has been successfully fulfilled in due time. In case of prospective difficulties with delivery Poczta Kwiatowa® Customer Service Office contacts a customer. If you need more information about your order, contact us: info@pocztakwiatowa.pl or call Customer Service Office 22 828 95 95.